Simple pricing

A minute is a minute. You always know exactly what you paid for.

Included minutes roll over every month. No seat fees. No contracts.

Pilot
Start here.
$49
one-time
A minute is a minute.
100 minutes included
$0.45 / min after included

100 minutes. $49. No fluff, no free tiers, no tire kickers. Not a demo. Not a sandbox. Real interactions with your actual customers, built with our team in an hour. Credit it toward any plan when you're ready.

Build My AI Worker
Starter
For teams getting traction.
$99
/ month
A minute is a minute.
200 minutes included
$0.45 / min after included
  • Unused minutes roll over every month
  • All channels
  • Email + LiveChat support
  • 1 hr expert onboarding (remote)
Get started
Enterprise
For large, regulated teams.
$999
/ month
A minute is a minute.
2,850 minutes included
$0.30 / min after included
  • Unused minutes roll over every month
  • All channels & features
  • Email + LiveChat + Phone + Discord
  • 2 day expert onboarding (remote)
  • 3 custom integrations or MCP tools
  • Dedicated Customer Success Manager
  • Customer Council membership
  • SSO / SAML
  • Volume pricing available
  • Net terms & invoice billing
Talk to us

What you see is what you pay.

No setup fees. No seat charges. No per-resolution fees. Unused minutes roll over every month. Overages are billed at the end of the period at your plan's rate, automatically, with no surprises. RAG, MCP, and all channels are included on every plan.

See what is the best plan for you.

Move the slider to find your optimal plan and exact monthly cost.

Resolutions per month500
05,000
Each resolution takes about 1 minute of compute time — so resolutions and minutes are equivalent.
Pilot · monthly · everything included
$229/mo
Base $49/mo · 100 resolutions included · 400 overage @ $0.45/min = $180

For pricing estimates over 5,000 minutes or resolutions per month, please contact us.

A different way to think about pricing

Most AI chat platforms bill "per resolution."

That sounds outcome-focused, but a resolution is really just a conversation. A typical conversation runs 8–12 turns and takes about a minute of actual compute time. At $0.99–$2.00 per resolution, that's roughly $1.00–$2.00 per compute minute, often with RAG, MCP, and voice priced separately on top.

What's easy to miss is what happens when things get busy. Per-resolution billing scales with every conversation that closes. No ceiling, no smoothing. A product launch or seasonal rush doesn't just increase your volume, it multiplies your invoice. With per-minute pricing, shorter conversations cost less because you're only paying for what was consumed. Our plans include a pool of minutes, so overages are gradual and visible. No surprises at the end of the month.

We charge by the minute because that's what actually reflects usage. On our Professional plan, everything is included. No add-ons, no surprises. Your rate stays the same whether it's a quiet Tuesday or your biggest day of the year.

We think you deserve to know what you're paying for.

We're cheaper than the leading cloud contact center's bare pipe.

The closest usage-based competitor prices voice at the routing layer only. Transcription, AI assist, and telephony are all separate charges. By the time you have a working contact center, you're paying more per minute for significantly less capability.

All-in · Adaptive AP
Professional plan — Human + AI voice overage
Voice InfrastructureIncluded
Realtime TranscriptionIncluded
Live Rag AssistIncluded
Mcp Tool CallsIncluded
Post Call SummaryIncluded
Full Audit TrailIncluded
You pay$0.35 / min
Add it all up
Leading cloud contact center — equivalent setup
Voice Service$0.038 / min
Transcription$0.015 / min
Ai Assist$0.008 / min
Telephony$0.002 / min
Mcp Tool CallingCustom build
Audit ObservabilityExtra cost
They pay$0.063 / min

The base voice rate is just the pipe. A fully-featured deployment reaches $0.063/min before MCP or audit tooling. Our human + AI voice overage rate on Professional is $0.35/min all-in, dropping to $0.30/min on Enterprise.

Why we charge for our pilot

Every chatbot company on the market leads with free. Free tier, free trial, free setup. And most of those free pilots go nowhere. A quick look, a few test messages, and an inbox full of follow-up emails nobody responds to.

Our pilot is $49 for 100 minutes of real interactions with your actual customers, credited toward any plan when you're ready to upgrade. It's not a demo. It's your AI worker handling real conversations from day one.

100 minutes. $49. No fluff, no free tiers, no tire kickers.

Common questions
What counts as a billable minute?
Active session time from the moment a conversation starts to when it ends. Silence within a session counts. Idle time between sessions does not.
What happens to unused minutes?
They roll over — every month, across all plans. Unused included minutes carry forward and are consumed first before any overage kicks in.
Is RAG included?
Yes. Every AI Worker has its own scoped knowledge base. Retrieval runs on every relevant turn at no additional charge.
What is a custom integration or MCP tool?
A purpose-built connection to a system you use — CRM, ERP, ticketing, internal API. Professional includes one; Enterprise includes three. Additional integrations are available as add-ons.
Which LLM models can I use?
Any model — GPT-4o, Claude, Gemini, and more. You choose per AI Worker. Mix models across your workforce based on cost, speed, or capability.
What does single-tenant mean?
Every customer gets their own isolated deployment. Your data never touches another customer's environment. No shared infrastructure — on every plan.
How does onboarding work?
Starter includes 1 hour remote; Professional 5 hours; Enterprise 2 full days. We build your first AI Worker together — no solo setup required.
Can I upgrade or downgrade?
Yes, anytime. Upgrades take effect immediately and are prorated. Downgrades take effect at the start of the next billing period.
Do you offer net terms or invoice billing?
Yes — on the Enterprise plan. Net terms and invoice billing are available. Contact us at admin@adaptiveap.com to get set up.
Is HIPAA compliance available?
Yes. Enterprise plans include a Business Associate Agreement (BAA). Read the BAA →
Can I upgrade my Pilot to a paid plan?
Yes. Your $49 pilot credit applies to any plan. Upgrade anytime from your dashboard and your minutes carry forward.

Start with 100 minutes.
$49. Credited toward any plan.

Book a 1-hour live build session. We set up your first AI worker together, connected to your tools, trained on your use case, and hand it off to you running.